Legal notice

Terms of use

DR Fabrication welcomes you to its Websites (“DR Sites” "Websites," or "Sites"). Please read these terms of use ("Terms of Use") carefully before using our Websites. By browsing on DR Sites, you acknowledge and accept all the Terms of Use contained herein as well as those contained in the Policy regarding the use of personal information of DR Website Users and Visitors ("Policy").

These Terms of Use and the Policy constitute a binding legal obligation between you and DR ("Agreement"). This Agreement is effective for an indefinite period as of the time you first access one of our Websites. Only we, at our sole discretion and without prior notice, can modify the present Terms of Use and the Policy.

If you do not agree with the Terms of Use or the Policy, please do not browse or consult the content of DR Websites. You are responsible for regularly reviewing the Terms of Use and Policy.

General remarks

Customers subscribing to any of our services have access to our online customer centre ("DR Interactive Services"). At all times, you remain responsible for your user names, passwords, and all transactions and account modifications made via our customer Centre or Webmail.

We make no guarantee as to the future availability of present DR Sites or Interactive Services. We reserve the right to interrupt them at any moment, at our sole discretion and that without prior notice. We assume no responsibility for prejudice or inconvenience resulting from the termination or interruption of present Websites or Interactive Services.

Use of Websites

You may display these DR Websites and, subject to any expressly stated restrictions or limitations relating to specific elements of the Sites, make electronic copies, download, or print portions of the content from various areas of DR Websites exclusively for your personal and non-commercial use.
Harassment in any manner or form on DR Websites or any of our Interactive Services, notably use of obscene or abusive language in chat areas or emails to DR Technical Support or Customer Service, is strictly prohibited. Identity theft, including of our employees, hosts, representatives, or other members of or visitors to DR Websites or our Interactive Services, is prohibited. You are not permitted to upload, disseminate, share, transmit, or otherwise publish documents or messages on the these Sites that are of a defamatory, obscene, threatening, or abusive nature, which could undermine the privacy or damage the integrity or reputation of others, or that are otherwise inadmissible or constitute or encourage a criminal offence. Moreover, you are not permitted to upload commercial content on DR Websites or use the Sites or Interactive Services to solicit others to adopt or become members of any other commercial online service or other organization.

Without limiting the generality of the foregoing, you are expressly prohibited from: (a) the co-branding or reproduction in part or in whole of DR Websites (b) sublicensing or reselling any data you receive from DR Websites; (c) using or allowing third parties to use any data you obtain from DR Websites; (d) using any such data in order to provide any service or product not specifically authorized in the present Terms of Use, whether personally or through a third party; or (e) disassembling, decompiling, reverse engineering, modifying, or otherwise altering any such data without our prior consent. Consent may be withheld at our sole discretion.

Trademarks and copyrights

The entire contents of these Websites, including but not limited to text, design, graphics, interfaces, and code, as well as the selection and arrangement thereof (the "Content"), is the property of DR or its indicated owner, and is protected by copyright laws. It is strictly prohibited to reproduce, copy, publish, redistribute, transmit, or otherwise use the Content without our prior written consent.

All trademarks, registered or not, and all trade names (collectively the "Trademarks") contained in these Websites are our property, or that of respective owners that have granted us rights and licences to use their Trademarks.

Netiquette

In order to make the experience of navigating the Site as enjoyable as possible for everyone, use of the Site's online communication services must at all times be in compliance with these Terms of Use. All of your actions while participating in the forums, chat rooms, and, more generally, any page of the Site where you can post comments, express yourself, contribute and enrich the online content with your elements, including, without limitation, any post, note, data, comment, addition, animation, article, publication, text, link, hyperlink, hypertext, photo, image, file, video, music, audio and/or video element, webcasting and, more generally, any information or content generated by you in any form whatsoever (hereinafter “Contribution”) must at all times be in compliance with the Terms of Use.

Submissions

In submitting any notes, messages, message board posts, ideas, suggestions, concepts, or other material via DR Websites, you thereby assign all your rights to this material to us, and waive all moral rights related to this material for the terms of the rights on a perpetual, irrevocable, and worldwide basis. Consequently, you give us the right to publish this material in any form, including for promotional and advertising purposes.

Links to other sites

We aim to provide enhanced value to you, our visitors. As such, we may provide links to other websites that are owned and operated by a third party. As these sites are owned and operated by third parties not affiliated with us, we wish to notify you that we have no control over these sites, including with regard to data collection and privacy practices, which are separate and independent from our own. Consequently, we cannot be held liable and offer no guarantee whatsoever as to the accuracy, timeliness, or completeness of the information contained on these websites.

The inclusion of links on our Sites does not imply that we sponsor, endorse, are affiliated or associated with, or have been legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted material displayed on or accessible through linked sites.

We encourage you to share any comments you may have concerning the external links on our Websites by contacting DR Customer Service by email at info@drfab.ca

Disclaimer / Limitation of liability

Though we strive to keep the information contained in the present Sites accurate and up to date within commercially feasible limits, errors and omissions may occur. We do not make any guarantees or claims relating to the accuracy or completeness of the Content of these Websites and Interactive Services, or the content of any other Website or external site.

The present DR Websites and Interactive Services, as well as the Content, information, services, and products they contain or give access to, including text, graphics, and links, are provided "as is" and without warranty of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, whether express or implied, including but not limited to, implied warranties of quality or fitness for a particular purpose, non-infringement, and freedom from computer viruses, and warranties arising from established commercial practices or implementation practices. We do not declare or guarantee that the functions in these Sites or Interactive Services will remain in effect or free of errors or defects and faults. We do not make any guarantees or claims relating to the use of the materials contained within the present Websites or Interactive Services.

In no event shall we be held liable for any direct, indirect, special, or punitive damages or monetary loss, even if we have been previously advised of the possibility of such damages, whether in an action under contract, an extra-contractual action, or a civil suit, or by any other legal remedy arising from or related to the use, the inability to use, or the implementation of services or products offered and messages contained in the present Sites or Interactive Services. These limitations shall apply notwithstanding any failure of any limited remedy available at law.

Confidentiality

We are Uni-Draulik and DR-Fabrication, designers and distributors of hydraulic systems and components whose mission is to improve the productivity of our customers in a safe and efficient manner through innovative industrial solutions, while offering growth. and opportunities to our employees. We thus ensure the profitable growth of our clients and our establishments. A subsidiary of Singer Industrial, we represent a network of more than 1,500 employees and managers dedicated to the success of each of its stakeholders, both internal and external.

This privacy policy applies to personal information that each of the Quebec entities in our group collects, uses, holds and discloses through our website and other interactions with our customers, potential customers, suppliers and employees.

Types of information we collect

We receive personal information from our customers, potential customers, suppliers and employees. The following examples illustrate the different types of information we collect and how we use it. Below is described :

• the context
• the type of data we collect
• and the main purpose of data collection and use
• Information regarding customers, potential customers and suppliers
• We collect the name and contact information of our customers, and those of their employees with whom we interact.
• We use this information to communicate with our customers, potential customers and suppliers in the normal course of our business regarding, for example, our services and billing.
• Monitoring Using Cookies and First Party Cookies
• We may use cookies and clear GIFs. “Cookies” are small computer files that a website places on a computer’s hard drive when viewing a website. Clear GIFs are virtually invisible graphics that allow us to track when a web page opens and is displayed. 
• We use this information to make our websites work properly and to better understand how users interact with our websites.
• We use third-party service providers such as Google and YouTube to support the content that appears on our websites and provide us with analytics. As part of our user service agreement with these third party providers, we must allow them to place cookies, some of which may collect information about you which they may then use to track you when you visit other sites.
• Our partnerships with third-party service providers allow us to optimize our web content. We allow cookies on our websites to participate in behavior-based advertising, which allows us to personalize our advertisements to match the interests of our users.
• Interconnectivity through email
• If you receive emails from us, please be aware that we use tools to capture data about when you open or interact with our messages. 
• We have a legitimate interest in understanding how you interact with the messages we send.
• Employment
• If you respond to a job offer or if you become one of our employees, please note that we collect the information necessary to process your application or maintain your employment. This could be, for example, your social security number. It is mandatory to provide this information for employment.
• We use information about our current employees to fulfill our obligations as an employer (e.g., processing paychecks). In some cases, we have a legal obligation or right to collect information about our employees, including in some cases health and well-being information. We also use certain employee information to properly manage our staffing and administer our workforce. We use information about job seekers to process their applications.
• Feedback/Support
• If you provide feedback or contact us for support, we will collect your name and email address, and any other content you send to us, to respond to you.
• We will use this information to respond to your inquiry or request for information.
• Distribution list
• We may include you in our distribution list if you provide us with your contact information. Where applicable, we will collect your email address or postal address.
• We will use the information we collect to send you communications.
• Investigations
• If you participate in a survey, we will collect the information you provide to us through the survey. If the survey originates from a third party service provider, the policy of that third party will apply to the collection, use and disclosure of information about you.
• If we decide to release a survey, we will use the information we collect to better understand the opinions of those surveyed.
• Web logs
• We collect information about your computer such as browser type, operating system, internet protocol address (IP address, a number automatically assigned to a computer when the Internet is used), domain name, click activity, referring website and/or timestamp for visitors.
• We monitor our networks and visitors to our websites.

In addition to the information we collect from you, we may also receive information about you from other sources including third parties, business partners, our affiliates or publicly available resources. For example, if you apply for employment or become employed, we may perform a reference check.

Use and processing of information

In addition to the purposes and uses described above, we use information for the following purposes:

• To identify you when you visit our websites.
• To provide products and services to your business or employer.
• To improve our service and product offerings.
• To perform analyses.
• To respond to support requests, job posting inquiries, or other requests.
• To send marketing and promotional materials, including information about our products and services, sales or promotions.
• For internal administrative purposes and to manage our relationships.
• For other purposes disclosed to you when you provide the information or with your consent.

Although the sections above describe our primary purpose for collecting information, it should be noted that in many cases our purposes are multiple. For example, if you purchase a product from us, we collect your information in order to process your order, but we also collect it based on our legitimate interest in understanding who our customers are and what services we perform on their behalf. Therefore, depending on the context, our collection and processing of your information will be based on your consent, on the need we have to carry out the services requested of us, on the obligations that the law imposes on us and/or on our legitimate interest in carrying out our activity. You may opt out of the use of your personal information for secondary marketing purposes by contacting us at the address provided below.

Information Sharing

Aside from specific situations mentioned elsewhere in this policy, we disclose information in the following cases:

1. Affiliates and Acquisitions. We may share certain information with our affiliates (e.g., sister companies, parent companies, subsidiaries, joint ventures or other companies under common control). If another company acquires our business, operations or assets, we will also share information with that company.
2. Other cases of disclosure with your consent. We may ask you if you would agree to us sharing your information with unaffiliated third parties who are not mentioned in this policy.
3. Other cases of disclosure without your consent. We may disclose information in response to subpoenas, warrants, discovery requests or court orders, or in connection with any process, to comply with applicable laws or otherwise as permitted by law. We may also share your information to assert or exercise our rights, conduct an investigation, prevent or act in the context of possible illegal activities or suspected fraud, guarantee the safety of people and property, respond to a violation of our policies, or comply with your request regarding the shipment of products or the provision of service through an intermediary.
4. Service Provider. We may share your information with service providers. Among other things, service providers may help us administer our websites, conduct surveys, provide technical support, process payments, and fulfill orders. We use commercially reasonable efforts to ensure that our service providers implement safeguards to protect the confidentiality of your personal information.

Your options

1. Promotional emails. You may choose to provide us with your email address to allow us to send you promotional messages. You can stop receiving promotional emails by following the unsubscribe instructions in the emails you receive or by contacting us at the address provided below. Please be aware that your decision to unsubscribe from promotional emails will remain in effect until you consent to receive communications again. Proof of your consent can be provided by submitting a new contact form. If you choose not to receive promotional emails, we may continue to send you service communications.
2. Access to your personal information. If required by law, we will give you access to the personal information we have about you. You may request access to your personal information by contacting us in writing at the address provided below. Records containing the personal information we collect will be stored in our offices or servers, or those of our service providers. These files will only be accessible to our employees or those of our service providers who need to consult them for professional reasons.
3. Modification of personal information. You can contact us at the address provided below to ask us to amend your personal information.
4. Retention and deletion of your personal information. We usually retain personal information that we collect on our own behalf for the period necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law. You may request information about how long we retain a particular type of information, or request that we delete your personal information, by contacting us at the address below.
5. Revocation of Consent or Objections. You can revoke your consent to the processing of your personal information (where the processing is based on your consent) or object to its processing (where the processing is not based on your consent) by contacting us at the address indicated below. below. If you revoke your consent or object to the processing, we may no longer be able to provide our services to you. In some cases, we may restrict or deny your revocation/objection request if the law allows or requires us to do so, or if we are unable to conclusively verify your identity.
6. Online tracking. We do not currently recognize automatic browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

How do we protect your personal information?

No method of online transmission or electronic storage is completely secure. Although we will do our utmost to protect your personal information from unauthorized access, use or disclosure, we cannot guarantee the absolute security of your personal information. If we are required by law to notify you of possible unauthorized access to your personal information, we will do so electronically, in writing or by telephone, if permitted by law.

Miscellaneous

The following additional information concerns our privacy practices :

• Transmission of information to other countries. By submitting your personal information to us, you agree to the transfer, storage and processing of it outside your country of residence, including, but not necessarily limited to, the United States or Canada. If you would like to know more about how we strive to apply the privacy principles that apply in a specific jurisdiction to data that is transferred to another jurisdiction, you can contact us using the contact details below.
• Change to our privacy policy. We may change our privacy policy over time. Generally, if our policy is materially changed, the policy in effect at the time you submitted your personal information to us will continue to govern that information unless we receive your consent to the new privacy policy.

Contact Details

If you have any questions, comments, or complaints regarding our privacy practices, please contact us at the corresponding address below. We will attempt to respond to your requests and provide you with additional privacy information.

• By email : rh@unidraulik.ca
• By phone : 866-659-2995
• By regular mail : 2995, Kepler Ave, Québec (Qc) G1X 3V4

Applicable laws

These Terms of Use are governed by applicable laws in the province of Quebec. Any dispute that may arise is to be submitted to the competent province of Quebec tribunals in the judicial district of Quebec. Should any provision in these Terms of Use be found invalid by a competent tribunal, it will not affect the validity of the other provisions. The invalid provision will simply be dissociated from the other provisions in these Terms of Use, which will remain in force.

If you suffer any prejudice whatsoever or disagree in any way with the provisions in the present Terms of Use, your only recourse is to leave this Website.

These Terms of Use and any and all other legal notices posted on the Website constitute the totality of the Agreement between you and us respecting the use of this Website and its Content.